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+--- Thread: 2020 dell xps 17" no sound. Dummy outpiut (/showthread.php?tid=7349)
2020 dell xps 17" no sound. Dummy outpiut - gks - 09-11-2020
Have tried many linux distros since got my new Dell XPS 17". Understand I would have to wait until Linux Kernel 5.8 released as well as Pulseaudio 14.
I just switched from Macbook Pro and will not install Windows 10 no matter what problems I encounter. Computer list from lshw -short: any thoughts appreciated.
\H/W path Device Class Description
========================================================
system Computer
/0 bus Motherboard
/0/0 memory 31GiB System memory
/0/1 processor Intel® Core™ i7-10750H CPU @ 2.60GH
/0/100 bridge 10th Gen Core Processor Host Bridge/DRAM
/0/100/1 bridge Xeon E3-1200 v5/E3-1500 v5/6th Gen Core
/0/100/1/0 display NVIDIA Corporation
/0/100/2 display UHD Graphics
/0/100/4 generic Xeon E3-1200 v5/E3-1500 v5/6th Gen Core
/0/100/8 generic Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7t
/0/100/12 generic Comet Lake PCH Thermal Controller
/0/100/13 communication Intel Corporation
/0/100/14 bus Comet Lake USB 3.1 xHCI Host Controller
/0/100/14.2 memory RAM memory
/0/100/14.3 wlp0s20f3 network Wi-Fi 6 AX201
/0/100/15 bus Comet Lake PCH Serial IO I2C Controller
/0/100/15.1 bus Comet Lake PCH Serial IO I2C Controller
/0/100/16 communication Comet Lake HECI Controller
/0/100/1b bridge Comet Lake PCI Express Root Port #17
/0/100/1b/0 storage Micron Technology Inc
/0/100/1b.4 bridge Comet Lake PCI Express Root Port #21
/0/100/1b.4/0 storage Micron Technology Inc
/0/100/1c bridge Intel Corporation
/0/100/1c/0 generic RTS5260 PCI Express Card Reader
/0/100/1c.4 bridge Intel Corporation
/0/100/1c.4/0 bridge JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1c.4/0/0 bridge JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1c.4/0/0/0 generic JHL7540 Thunderbolt 3 NHI [Titan Ridge 4
/0/100/1c.4/0/1 bridge JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1c.4/0/2 bridge JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1c.4/0/2/0 bus JHL7540 Thunderbolt 3 USB Controller [Ti
/0/100/1c.4/0/4 bridge JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1d bridge Comet Lake PCI Express Root Port #9
/0/100/1d/0 bridge JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1d/0/0 bridge JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1d/0/0/0 generic JHL7540 Thunderbolt 3 NHI [Titan Ridge 4
/0/100/1d/0/1 bridge JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1d/0/2 bridge JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1d/0/2/0 bus JHL7540 Thunderbolt 3 USB Controller [Ti
/0/100/1d/0/4 bridge JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1f bridge Intel Corporation
/0/100/1f.3 multimedia Comet Lake PCH cAVS
/0/100/1f.4 bus Comet Lake PCH SMBus Controller
/0/100/1f.5 bus Comet Lake PCH SPI Controller
/0/2 system PnP device PNP0c02
/0/3 system PnP device PNP0c02
/0/4 system PnP device PNP0c02
/0/5 system PnP device PNP0b00
/0/6 generic PnP device INT3f0d
/0/7 input PnP device PNP0303
/0/8 generic PnP device DLL098f
/0/9 system PnP device PNP0c02
/0/a system PnP device PNP0c02
Re: 2020 dell xps 17" no sound. Dummy outpiut - TheDead - 09-11-2020
I had a strandge behavior that if I did not have anything plugged in the audio port, it would not detect it.
Try and connect speakers or headphones and reboot.
Re: 2020 dell xps 17" no sound. Dummy outpiut - Şerban S. - 04-01-2021
(09-11-2020, 10:42 PM)TheDead link Wrote: I had a strandge behavior that if I did not have anything plugged in the audio port, it would not detect it.Hi!
Try and connect speakers or headphones and reboot.
It is a bug in the upgrade script that messes the GRUB installation. Possibly, only on UEFI firmware (my case).
I had to revert to Lite 5.2. See my previous post,
https://www.linuxliteos.com/forums/release-announcements/linux-lite-5-4-final-released/msg55537/#msg55537
Re: 2020 dell xps 17" no sound. Dummy outpiut - Valtam - 04-01-2021
(04-01-2021, 07:23 PM)Şerban S. link Wrote: It is a bug in the upgrade script that messes the GRUB installation. Possibly, only on UEFI firmware (my case).
Please stop making false statements.
Re: 2020 dell xps 17" no sound. Dummy outpiut - TheDead - 04-02-2021
(04-01-2021, 07:23 PM)Şerban S. link Wrote: It is a bug in the upgrade script that messes the GRUB installation. Possibly, only on UEFI firmware (my case).
The bug I refer to is much "older" than that. I'm not sure but could go back to LiLi 3.x.
100% sure though that its was not 5.x, Upgrade or UEFI related since it was on last version 4 last I got it and in legacy.
Educated guess that it would be audio chipset brand / driver and or kernel related.
I will pay more attention next time I come accross the problem since I come across a system doing it from time to time.
Bonus: I think, pulseaudio --kill also solved it.
Re: 2020 dell xps 17" no sound. Dummy outpiut - firenice03 - 04-02-2021
[member=37212]gks[/member]
Double check all the audio settings that a mute isn't enabled somewhere within... I recall something I had would mute...
Try as mentioned with other device - internal speaker, external/headphones - and ports?? if you have multiple...
perhaps the output of .. to see device/driver...
Code:
inxi -Fxz