Xerox DocuPrint P265 dw installation

[stevef]

We are probably going to have to do this in incremental steps.
I'm a little confused whether or not your system detects the printer.
So far I've assumed we are working on a USB connected printer.
Is this right ?
Is the Xerox on your network ?

Assuming USB.
With the PC and printer off, remove any USB cable between them.
Power up the PC
Open 'Printers' and delete any configured devices so that you are back to 'There are no printers configured yet'
Leave the Printers window open
Power up the printer and let it do self tests etc.
Connect a USB cable from the printer to the PC.

After a few seconds, a printer icon may appear in the Printers windows.
If it does, it should have a machine style identifier under it, in your case, probably something like

FX_Docuprint _P265_dw_0000DN5--831912

To confirm, open a terminal (Ctrl, Alt, T) and run this command to show what your system can see via USB.

Code:

lsusb

Please report back what the system shows for these two operations.

Posting screenshot images is different to capturing and posting the contents of a terminal window.
To post the results of commands in a terminal copy and paste the text as described.
If you need to post a screenshot to show a GUI window use the Screenshot utility.
Take your picture and select the 'Host on Imgur' action.
Imgur will provide a link.  Embed the link in a reply using the 'Insert an Image' button.

Just done this on a test system and an HP Envy printer.  This happened without needing to Add.